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SMC's Limited Warranty Statement
Limited Warranty Statement: SMC Networks Europe ("SMC")
warrants its products to be free from defects in workmanship and
materials, under normal use and service, for the applicable
warranty term. All SMC products carry a standard 2 year limited
warranty from the date of purchase from SMC or its Authorized
Reseller. SMC may, at its own discretion, repair or replace any
product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will
endeavour to repair or replace any product returned under warranty
within 30 days of receipt of the product. As new technologies
emerge, older technologies become obsolete and SMC will, at its
discretion, replace an older product in its product line with one
that incorporates these newer technologies
The standard limited warranty can be upgraded to a 5 year Limited
Lifetime * warranty by registering new products within 30 days of
purchase from SMC or its Authorized Reseller. Registration can be
accomplished via the enclosed product registration card or online
via the SMC web site. Failure to register will not affect the
standard limited warranty. The Limited Lifetime warranty covers a
product during the Life of that Product, which is defined as a
period of 5 years from the date of purchase of the product from
SMC or its authorized reseller.
All products that are replaced become the property of SMC.
Replacement products may be either new or reconditioned. Any
replaced or repaired product carries, either a 30-day limited
warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or firmware,
configuration information, or memory data of Customer contained
in, stored on, or integrated with any products returned to SMC
pursuant to any warranty. Products returned to SMC should have
any customer-installed accessory or add-on components, such as
expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are
returned with the product.
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Customers must contact SMC for a Return Material Authorization
number prior to returning any product to SMC. Proof of purchase
may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on the
outside of the package will be returned to customer at customer's
expense. Customers are responsible for all shipping charges from
their facility to SMC. SMC is responsible for return shipping charges
from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR
OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION.
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND
ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS
PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF
ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS
OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN
IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
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