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M A I N T E N A N C E H I N T S F O R O P T I M U M P E R F O R M A N C E /
Maintenance Hints for Optimum Performance
Trouble Shooting Guide
P R O B L E M
Callers cannot
hear me
I cannot
hear callers
Earpiece is
uncomfortable
Replace voice tubes every six
•
months
Replace earbuds every six months
•
Clean cable with a moist cloth once
•
a month
For Voice Tube models, determine if
the voice tube is clogged or
positioned improperly.
For Noise-Cancelling models, make
sure the microphone is facing your
mouth and positioned properly.
If you have a modular adapter, verify
that the transmit volume control is
set properly.
Verify that the Quick Disconnect is
connected.
Make sure the earbud is positioned
prope r l y .
Make sure the plug prong or modular
adapter is installed correctly.
Turn up the volume control on the
plug prong or modular adapter.
Determine if the earhook is properly
positioned on your ear.
Try other earbuds for optimal fit.
Try all possible adjustments for the
receiver arm (side to side, up and
down,
in and out).
T R O U B L E S H O O T I N G G U I D E
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