Problem
Potential cause
No Crema.
Coffee beans are
stale.
You have used single
wall filters with pre-
ground coffee.
Coffee runs down
Portafilter not cor-
the porta filter
rectly mounted to
and / or portafil-
brewing group.
ter comes out of
the brewing head
while brewing
Coffee residues on
espresso.
the edge of the filter
insert.
Edge of the filter
insert is wet or the
bottom of the por-
tafilter bracket is
wet. Wet surfaces
decrease friction
necessary for holding
the portafilter in
place, which is under
pressure during the
extraction.
Too much coffee
powder in the filter
insert
The automatic
The current time has
starting time can
not been set.
not be set.
The error mes-
An error that can not
sages E1, E2 or
be solved by the user
E3 are displayed.
has occurred.
Coffee powder
This is normal and happens from time to time. The function "Dry cof-
is sticking to the
fee dregs" generates a small vacuum in the upper end of the coffee
brewing head
dregs, causing the coffee dregs to stick to the brewing head sieve
sieve.
instead of remaining in the filter insert.
The pump keeps
You have used demi-
running / The
neralized or distilled
steam is very
water, which impairs
wet / The hot
the functionality of
water outlet has
the machine.
a leak.
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Solution
Buy freshly roasted coffee beans and grind
them just before preparation.
Always use DUAL WALL filters when using
pre-ground coffee powder.
Make sure that the portafilter has been
turned in all the way to the right, until the
handle stands in the center. If the handle be
turned over the center, the silicone sealing is
not damaged.
Remove coffee remains from the edge of the
filter insert to ensure proper mounting in the
brewing head.
Always make sure that the filter insert and
portafilter are dry before they are filled with
coffee powder and inserted into the brewing
head.
Use the dosing instrument RAZOR after hav-
ing tamped the coffee powder.
Always set the current time first.
Please contact a Solis service center.
We recommend always using cold, slightly
filtered water. It is not recommendable using
water with little or no minerals as e.g. dis-
tilled water. Should the problem persist even
though you use tap water, please contact the
Solis service center.
COFFEE VAR I ATI O NS
▲
▲
C AP P UC C I NO
An espresso, infused with steamed milk and topped with a little bit of
drinking chocolate.
E SP R E S SO
Intense and aromatic, it is also known as a "short black". Served in a
small cup or small glass.
LAT TE
A Latte is made of an espresso, infused with steamed milk and ap-
prox. 1 cm of foam as a crown.
E SP R E S SO M AC C HI ATO
An espresso topped with a crown of steamed milk.
LON G B L AC K OR AM E R I C ANO
First, pour hot water into the cup and then add an espresso so that
the Crema stays intact.
R I S TR E T TO
A very short espresso (approx. 15ml) with a great deal of aroma and
aftertaste.
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