7
If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed
troubleshooting information.
I
F YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED
ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE
8
If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:
Toll free: 1-800-8Fujitsu (1-800-838-5487)
Web site: http://www.fujitsu.com/us/support/.
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
See the Configuration Label on the bottom of your notebook for configuration and serial numbers.
94 - Troubleshooting
,
YOUR SUPPORT REPRESENTATIVE MAY BE
.