Guarantee And Service - Philips FC6161 Manuel D'utilisation

4 Undo the screws on the side of the handheld vacuum cleaner. (Fig. 39)
5 Press the dust compartment release button and separate the two housing parts.
6 Cut the wires connected to the rechargeable batteries one by one (Fig. 40).
7 Remove the rechargeable batteries (Fig. 41).

guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you find its
phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could encounter with your appliance.
Please read the different sections for more details. If you are unable to solve the problem, please
contact the Philips Consumer Care Centre in your country.
Problem
The appliance does
not work.
The charging light
does not go on and/
or the appliance
does not charge.
Cause
The batteries may be low.
If you are using the stick, the
contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
You may not have placed the
appliance on the charging
base properly.
You may not have put the
adapter in the wall socket
properly.
You may have put the
appliance on the charging
base with the handheld
vacuum cleaner switched on.
The contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
Solution
Recharge the batteries.
Wipe the contact strips on the stick and
on the handheld vacuum cleaner clean
with a dry cloth and then place the
handheld vacuum cleaner in the stick.
Move the handheld vacuum
cleaner slightly to the left and right a few
times until you hear a click.
Place the appliance on the charging base
properly. The charging light goes on to
indicate that the appliance is charging.
Put the adapter in the wall socket
properly.
If you place the appliance on the charging
base with the handheld vacuum cleaner
switched on, the appliance switches off
automatically after two seconds and the
batteries do not charge.
Wipe the contact strips on the stick and
the handheld vacuum cleaner clean with a
dry cloth and then place the handheld
vacuum cleaner in the stick. Move the
handheld vacuum cleaner slightly to the
left and right a few times until you hear a
click.
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