After-Sales Service - Candy CCHE 155 Mode D'emploi

If the appliance is provided with a condenser on the external wall fig.1 (S), periodically remove any dust and dirt from it, since these
prevent heat being vented from the appliance.
The formation of ice and frost on the inside walls has a detrimental effect on the appliance's ability to chill, and should therefore be
removed periodically. For removal of frost and ice, adhere strictly to the manufacturer's recommendations.
To carry out defrosting proceed as follows:
- turn the thermostat to 0; fig.2 (A)
- unplug the appliance or switch off the domestic power supply at the main switch;
- remove all food from the freezer;
- remove the defrost water drain plug inside the compartment and on the outside of the housing, where provided.; fig.1 (Z)
- place a container next to the external drain outlet to collect the defrost water;
- dry the inside walls.
With normal use (the appliance is opened 3-4 times a day) the freezer should be defrosted once or twice a year.
Never use electrical appliances such as hairdryers, fan heaters or a naked flame for defrosting.
Only contact after-sales service if you are unable to solve the problem yourself with the help of the "Troubleshooting
guide/Causes/Solutions" (supplied with the appliance).
To facilitate the job of the after-sales service, before calling take note of the following information to identify your appliance:
•
Appliance brand;
•
Model/Type;
•
Type of problem;
•
Date of purchase;
•
Name of retailer;
Abnormal operation is not always caused by an actual malfunction of the appliance, but by incorrect installation or use. To avoid needless
call-outs and the relative bill for after-sales service, observe the following:
The appliance is not working
Check that:
The thermostat is not at 0.
The power plug is in good condition and properly inserted in the socket
There is no power cut.
The appliance does not freeze sufficiently
Freezing takes too long
The compressor runs too much
Check that:
The door is closed properly; fig.1 (A)
The thermostat is set to the correct position; fig.2 (A)
The freezer is not too near a heat source;
There is not an excessive build-up of frost in the low temperature compartment;
The appliance is too noisy
Check that:
The appliance is properly level;
The rear coil is not touching the wall; fig.1 (S)
Bear in mind that it is normal for the appliance to produce the following noises:
clicking noises caused by the compressor starting and stopping;
humming noises when the compressor begins running;
gurgling noises as the refrigerant gas flows through the pipelines, even once the compressor stops;
IMPORTANT!
The manufacturer declines all liability for injury to persons or animals and for damage to property resulting directly or indirectly
from failure to observe the procedures and reminders given in this instruction booklet.
DEFROSTING

AFTER-SALES SERVICE

TROUBLESHOOTING GUIDE/CAUSES/SOLUTIONS
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