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The Guarantee
TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the g
of purchase or delivery date.
The international manufacturer's guarantee covers all costs related to restoring the proven defective product so
the necessary labour. At TEFAL/T-FAL's choice, a replacement product may be provided instead of repairing a def
limited to such repair or replacement.
Conditions & Exclusions
TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of pu
recorded delivery (or equivalent method of postage), to a TEFAL/T-FAL authorised service centre. Full address de
or by calling the appropriate consumer Service centre set out in the attached country list. In order to offer the be
satisfaction survey to all customers who have had their product repaired or exchanged in a TEFAL/T-FAL authoris
This guarantee applies only for products purchased and used for domestic purposes and will not cover any dama
modification or unauthorised repair of the product, faulty packaging by the owner or mishandling by any carrier.
following:
- using the wrong type of water or consumable
- damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specifi
- ingress of water, dust or insects into the product
- scaling (any de-scaling must be carried out according to the instructions for use)
- damage to any glass or porcelain ware in the product
Consumer Statutory Rights
This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those righ
the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal ri
at his sole discretion.
***Where a product purchased in a listed country and then used in another listed country, the international TEFA
country with different guarantee duration. The repair process may require a longer time if the product is not loca
guarantee is limited to a replacement by a similar or alternative product at similar cost, where possible.
*TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-F
Please keep this document for your reference should you wish to make a claim under the guarantee.
For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
TEFAL/T-FAL endeavours to keep most of the stock of the spare parts available for the rep
Accessories, consumables and end-user replaceable parts can be purchased, if l
20
TEFAL/T-FAL* INTERN
This product is repairable by TEFAL/T
- mechanical damages, o
- damage as a result of lig
- accidents including fire,
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