USRobotics 56K USB Faxmodem Guide D'installation Rapide page 18

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If the device manager does not have an entry for USB controllers,
you must enable USB in the computer's BIOS. For instructions,
check with your computer manufacturer's technical support. Once
your USB port has been enabled in your system's BIOS, Windows
will automatically detect and install USB support when you restart
your computer.
My communication software does not recognize the
modem.
S o l u t i o n 1 :
Your communication software may not function properly if any of the
following are true:
! More than one version of the software is installed on your computer.
! You are using an old version of the software.
! More than one communication software package is installed on your
computer.
USRobotics highly recommends using the communication software pro-
vided with the modem on the USRobotics Installation CD-ROM.
S o l u t i o n 2 :
Your communication software may be selecting the wrong modem type.
For instructions on adjusting the modem settings in your software, refer
to your communication software's documentation.
S o l u t i o n 3 :
Make sure that your Windows Dial-Up Networking connection is using
the correct modem.
Windows Vista:
1. Click Windows Start > Control Panel > Network and Internet
> Network and Sharing Center > Manage network connec-
tions.
2. Right-click the description of the dial-up networking connection,
and select Properties.
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