ION EZ Vinyl/Tape Converter Guide D'utilisation page 9

Troubleshooting
Problem
I am not hearing any
audio when I am
recording and I do not
see the audio meters
moving.
I am experiencing poor
sound quality.
Cause
USB device not powered.
USB device not connected to
the computer.
Bad USB cable or bad USB
port.
Cartridge connection is not
secure.
Vinyl record is dirty or
scratched.
Other software applications
are interfering with EZ
Vinyl/Tape Converter.
Stylus may be worn.
Solution
If your device has a power button, make
sure that the USB device is powered on.
Make sure the USB device is connected to
a working USB port on your computer. If
already connected, try reconnecting the
device and restarting the software.
Try using a different USB cable. Also, try
connecting the USB device to a different
USB port on your computer.
If using a USB turntable, cartridge must be
securely connected to the tonearm
whenever you are using the turntable.
If transferring vinyl, try dusting off and
gently wiping the surface of the record
before playing it.
Close all applications, restart the computer,
and only run EZ Vinyl/Tape Converter while
recording.
Turntables only: If your stylus is over a
year old or has been used extensively, it
may be broken or worn. Visit the webpage
for your product to purchase another stylus.
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