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CB 5.2 – GAMME VX Manuel Utilisateur Version 1.0 Date 23/09/2014 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 1 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
’ EPONSE A LA DEMANDE D AUTORISATION Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 2 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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EFINITIONS 20.2 2 – I NNEXE NCIDENTS Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 3 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Vente de proximité Vente à distance. Terminal Management System Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 4 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
GAMME VOLUTION 4.1 V UE DE DESSUS Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 5 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Manuel Utilisateur - CB 5.2 – GAMME VX 4.2 V UE DE DESSOUS CONNECTIQUE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 6 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Terminal connecté au secteur et batterie chargée batterie vide (clignotant) Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 7 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Déroulez le papier sur plus d’un tour afin d’éliminer la partie comportant de la colle. 4.3.4.3 Fermeture du capot Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 8 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
ISO 1, 2 et 3. Le lecteur est bidirectionnel et à haute coercivité. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 9 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Remarque : Lors de la mise sous-tension de l’appareil, l’afficheur et les rétro-éclairage restent éteints pendant plusieurs secondes. C’est tout-à-fait normal. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 10 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Un port RS232 alimenté (115kbds) pour utiliser les périphériques existants comme les caisses enregistreuses. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 11 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
ABN : Sortir de l’écran en cours VAL : Valider l’écran en cours Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 12 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Valide toutes saisies et opérations en cours ← Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 13 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
< > Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 14 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
½ ¾ ¿ ‘ < > espace Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 15 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Cf. PARAGRAPHE : ”14. Menu Application Bancaire” Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 16 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Nom de l’accepteur en paramétrage ACCEPTEUR AAA MULTI-ACCEPTEUR ↑ ↓ Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 17 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
← ↑ ↓ → CODE D’ACCES SECURITE DEPANNAGE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 18 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Sortie du menu (avec possibilité de redémarrage de l’appareil) Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 19 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Mêmes fonctions que dans le mode « Maintenance » Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 20 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Vous serez informé de l’installation de votre package par l’impression d’un ticket et par affichage. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 21 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
PARAMETRES SSL Permet de configurer le mode SSL Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 22 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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(abc) Permet de valider la saisie SYMBOL Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 23 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Permet de retourner au menu précédent Permet de selectionner une interface Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 24 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 25 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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SCENARIO ? Permet de lancer le téléchargement ← Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 26 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Suite à la saisie du numéro de scénario, le terminal lance le téléchargement en utilisant l’interface selectionnée. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 27 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le numéro de scénario contient un numéro de client sur 5 caractères numériques suivi d’un numéro de scénario sur 5 caractères numériques. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 28 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Positions 10 - 29 Complété par des blancs Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 29 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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: Quasi-Cash EMV cbvad : Vente à distance Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 30 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Positions 01 – 10 0000012345 Positions 10 - 29 CBVAD Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 31 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Identifiant d’accès : absent Mot de passe : absent Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 32 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Contient la référence du logiciel à télécharger. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 33 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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01 23 45 Enveloppe 41 : « 1 » Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 34 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Permet de valider la suppression de l’accepteur sélectionné Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 35 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Donne accès aux options de l’accepteur "Docteur LAM" Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 36 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Logo affiché lorsque seul l’accepteur "Docteur ROBERT" est activé Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 37 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Abandon du choix d’accepteur ↑ ↓ Validation du choix d’accepteur Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 38 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
«PUBLIC» avant d’être en mesure d’ajouter le contrat bancaire à l’accepteur selectionné. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 39 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Après validation, le terminal propose le paramétrage Bulletin 8 : Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 40 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 41
Validation après la saisie de 5 caractères numériques <- Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 41 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Abandon de l’activation du contrat Validation de la saisie <- Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 42 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Validation du choix de la raison d’appel ↑ ↓ Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 43 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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APPEL TELEPAR Validation de l’appel ABANDON VALID Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 44 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Chargement réussi ou Chargement Echec TICKET A CONSERVER Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 45 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Validation du choix du type de raccordement Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 46 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
être réactivé (Contrat\activer) sans téléparamétrage. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 47 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
NOM ACQ MMS LOC INIT OUI NON NON Etat de l’application Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 48 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Abandon de la transaction INSEREZ CARTE MANUEL Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 49 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
↑ ↓ Permet de valider l’accepteur sélectionné Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 50 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Choix de l’application Permet de valider l’application sélectionnée Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 51 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Choix de l’application Permet de valider l’application sélectionnée Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 52 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
à partir du code langue présent dans la carte porteur. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 53 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Remarque : Le ticket des paramètres de référence indique si ce type de transaction a été activé Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 54 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Il peut-être consulté dans les paramétres de fonctionnement. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 55 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Validation après la saisie d’un code confidentiel **** Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 56 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
L’accepteur peut seulement lancer l’appel au centre d’autorisation ou abandonner la transaction. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 57 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
• Le code service de la carte impose une demande d’autorisation systématique Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 58 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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BANCAIRE AUTOR EN COURS PAD EMA 0836064444 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 59 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Abandon de la transaction Déclenchement de l’appel au centre Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 60 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
L’accepteur doit confisquer la carte du porteur. Après la saisie de la touche ABN, le terminal enregistre une transaction non aboutie. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 61 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
6) Après le passage de la carte commerçant, le système d’acceptation édite et enregistre la transaction. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 62 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
3) La transaction est validée suite au passage de la carte commerçant. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 63 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
BINs Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 64 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le fichier transaction comporte une transaction refusée par le centre d’autorisation avec cette carte Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 65 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 66 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le système d’acceptation édite le ticket client, enregistre la transaction puis édite le ticket commerçant. PAIEMENT ACCEPTE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 67 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Fin Ticket Ligne 3 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 68 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 69
Absence du type d’applicatif • Absence du numéro d’autorisation Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 69 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Abandon de la transaction Permet de valider l’accepteur sélectionné Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 70 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Présentez la carte devant le lecteur sans contact 10,00 SANS CONTACT Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 71 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Présentez la carte ou du mobile devant le lecteur 10,00 sans contact SANS CONTACT Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 72 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Affichage terminal : PATIENTEZ La transaction se poursuit normalement Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 73 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Dans le cas du mobile, le porteur peut être invité à entrer son code PIN sur le téléphone. Affichage pinpad : Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 74 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Puis affichage pinpad PRESENTEZ MOBILE DEBIT 10,00 SANS CONTACT Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 75 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
L’accepteur peut seulement lancer l’appel au centre d’autorisation ou abandonner la transaction. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 76 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
• Le code devise de la carte est inconnu Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 77 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 78
BANCAIRE AUTOR EN COURS PAD EMA 0836064444 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 78 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
TAC téléparamétrés par l’acquéreur. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 79 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 80
L’accepteur doit confisquer la carte du porteur. Après la saisie de la touche ABN, le terminal enregistre une transaction non aboutie. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 80 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 81
5) Après la saisie du numéro d’autorisation, le système d’acceptation édite et enregistre la transaction. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 81 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 82
REMARQUE : Le forçage n’est pas proposé en cas de réponse positive obligatoire ou si le centre de téléparamétrage n’a pas autorisé le forçage. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 82 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le système d’acceptation édite le ticket client, enregistre la transaction puis édite le ticket commerçant. PAIEMENT ACCEPTE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 83 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 84 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 85
Absence du type d’applicatif • Absence du numéro d’autorisation Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 85 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
1 - REGLAGES 1 - REGION 3 - MONNAIE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 86 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 87
« MANUEL » à l’aide de la touche gauche « MANUEL ». Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 87 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Si une de ces vérifications échoue, le système d’acceptation affiche un message d’erreur : ANNULATION REFUSEE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 88 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le système d’acceptation édite le ticket client, enregistre la transaction puis édite le ticket commerçant. PAIEMENT ACCEPTE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 89 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 90
2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 90 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Page 91
Absence de la date de fin de validité de la carte • Absence du type d’applicatif Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 91 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
1 - REGLAGES 1 - REGION 3 - MONNAIE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 92 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
« MANUEL » à l’aide de la touche « MANUEL ». Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 93 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Si une de ces vérifications échoue, le système d’acceptation affiche un message d’erreur : CREDIT REFUSEE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 94 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le système d’acceptation édite le ticket client, enregistre la transaction puis édite le ticket commerçant. PAIEMENT ACCEPTE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 95 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 96 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Absence de la date de fin de validité de la carte • Absence du type d’applicatif Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 97 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Incident sans forçage possible lors d’une demande d’autorisation Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 98 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
1 - TRANSACTION 8 – TOTAL APPLI Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 99 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 100 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
» du clavier permet d’interrompre l’édition du journal entre deux transactions. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 101 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Fin Ticket Ligne 2 Fin Ticket Ligne 3 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 102 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Après la télécollecte, le centre peut déclencher un téléparamétrage du système d’acceptation Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 103 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Le numéro séquentiel de remise est unique. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 104 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Puis après la connexion au serveur de téléparamétrage: BANCAIRE TELEPARAMETRAGE CONNEXION OK Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 105 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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3) Le système d’acceptation accepte une liste de contrôle de 8000 numéros maximum. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 106 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Fin Ticket Ligne 2 Fin Ticket Ligne 3 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 107 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le système d’acceptation édite un duplicata du ticket de compte-rendu du dernier téléparamétrage. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 108 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères ICKET IGNE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 109 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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9 : Débit - Crédit - Annulation - Différé de recouvrement Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 110 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
FREQ APPEL : Fréquence d’appel en jour Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 111 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
à 14400 Bauds afin de réduire la durée de la transmission. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 112 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Fin Ticket Ligne 3 Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 113 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 114 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
2 lignes de 23 caractères + 1 ligne de 4 caractères Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 115 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
SUITE ECRAN SUIVANT MSG ACCEPT PREC. SUITE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 116 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
ECRAN SUIVANT 10.155.33.50 NUM PORT 2514 PREC. SUITE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 117 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Type de transaction (Débit, Crédit, Annulation, Différé) • Numéro de contrat commerçant Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 118 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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SUITE ECRAN SUIVANT CODE FORCAGE PREC. SUITE Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 119 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
CONNEXION IP Validation du choix ↑ ↓ Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 120 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Pour le PAD monétique sélectionner la valeur 1 (PAD EMA) Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 121 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Effacer la saisie Validation après la saisie <- Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 122 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Remarque : La touche « F1 » permet de saisir une adresse URL Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 123 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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REMARQUE: On peut renseigner jusqu’à 4 profils IP avec les paramètres ci-dessus Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 124 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Appui sur lea touche de fonction « DUP » Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 125 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
↓ → LOGO VERIFONE Allumage/extinction du logo Verifone Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 126 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 127 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Impression infos configuration IP et MAINTENANCE test adresses Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 128 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Pour les raccourcis, il faut se reporter au chapitre traitant des Raccourcis clavier. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 129 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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Activer/Désactiver les compteurs COMPTEUR ← ↑ ↓ → applicatifs Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 130 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Impression de la liste des LISTE COMPTEUR compteurs du gestionnaire d’application. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 131 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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D: Délai entre les tentatives exprimées en secondes Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 132 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Choix du type d’authentification et du certificat Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 133 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
5.02 Code éditeur , version des spécifications Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 134 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Imprime la liste des raccourcis EDITER LISTE ← ↑ ↓ → Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 135 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Le nouveau raccourci est programmé et apparaîtra à la fin de la liste. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 136 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
Elle permet à l’acquéreur d’identifier le terminal. Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 137 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
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-W1 (contact) • 320 : Magic -W8 (Bluethoot) Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 138 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
: Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 139 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...
: Contacter votre mainteneur pour initialiser l’application Manuel utilisateur Ref: 30200-USE-A-13001 Rev: 1.0 Word Id: 9/22/2014 7:03:00 PM - 117107 Page: 140 / 140 Copyright Verifone – 2013. No disclosure to a third party without prior written consent of Verifone...