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limited warranty
Please read the following warranty information for important disclosures before using your new Human Touch massage chair.
It is the Human Touch mission to design, develop, manufacture and sell innovative, high-quality massage products that create a better and healthier way of life. We appreciate your
commitment to our mission and our products and are pleased to let you know that the Human Touch product that you purchased comes with a limited warranty. The warranty provides peace
of mind that you are covered for mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
• In-home (Labor): Human Touch will send technicians to repair the product in the customer's home, at no charge to the customer.
• Parts Only (Parts): Human Touch will provide parts that are covered by this warranty, at no charge to the customer.
• Structural (Metal Frame): Human Touch will provide parts that are covered by this warranty, at no charge to the customer.
Human Touch Chairs
Chairs
Chairs
Chairs
In-Home Service
In-Home Service
In-Home Service
In-Home Service
New Products
90 days
Refurbished Products
90 days
Floor Models sold within six months of initial display date.
90 days
In the unlikely event that your Human Touch product malfunctions or requires repair, please contact your retailer. For USA customers only, please contact Human Touch Customer Service at
(800) 355-2762 between the hours of 6 AM and 5 PM PST or cs@humantouch.com for assistance. You can also send a fax to customer service at (800) 840-2940.
All warranty service requires approval and authorization by Human Touch.
humantouch.com
Parts
Parts
Parts
Parts
Structural
Structural
Structural
Structural
1 year
3 years
1 year
3 years
1 year
3 years
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General Limitations:
• The warranty is only valid within the United States and Canada provided the product has been operated according to the instructions accompanying it and has not been misused
or damaged in any way that is beyond the control of Human Touch.
• All service covered by this warranty must be approved by Human Touch and repairs performed by authorized technicians.
• The warranty applies only to the massage chair; accessories or enhancements are not covered.
• Important exclusions apply to cosmetic items such as fabrics, woods, foams, padding, plastics covers, etc.
• Human Touch is not responsible in any way for losses, damages, or inconvenience caused by equipment failure.
• For a complete listing of warranty coverage, exclusions, and limitations, visit humantouch.com.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Proof of purchase (original receipt) is required for all warranty repairs.
EXTENDED WARRANTIES:
Human Touch offers extended warranty programs to enhance ownership of the Human Touch product. Extended warranty purchases are available within 90 days of purchase of
Human Touch product from either the retailer or direct from the Human Touch Customer Service Department.
Please visit humantouch.com for the latest terms and pricing for extended warranties.
Specifi cations*
Operating Voltage:
AC110-120V, 60 Hz
Power Consumption:
75 Watts
Chair Size (Reclined):
50.4"L x 28.3"W x 24.4"H
Chair Weight:
57.3 Lbs.
Required Recline Clearance: 15.7"
Maximum Load Weight:
285 Lbs.
*Specifications are subject to change without prior notice.
humantouch.com
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