Troubleshooting
CAUTION
Any oil leaking from the X-ray tube in the event of a fault is harmful.
Wipe up any oil immediately�
i
Do not swallow the oil�
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Stop using the unit and inform a service technician�
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11 Tips for operators and service technicians
Any repairs above and beyond routine maintenance may only be done by suitably qualified
personnel or by one of our service technicians�
Fault
Unit does not switch on
Unit not responding
2210200496L41 1904V004
OBJ_DOKU-0000003575-mehrere-005.indd 43
Probable cause
EMERGENCY STOP SWITCH ac-
cidentally activated
No mains voltage
On/off switch is defective
The unit has not yet completed
the startup procedure
Cables not correctly connected
Plug-in contacts of the fiber optic
cable are contaminated
Driver for PCI Express frame
grabber card is not installed or in-
correctly installed
COM port incorrectly configured
Solution
Releasing the EMERGENCY
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STOP SWITCH�
Check the mains cable and
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electrical connection; replace if
necessary�
Contact technician�
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Check the mains fuse in the
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building�
Contact technician�
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After switching on, wait until the
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booting process has finished�
Check the cable connections�
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Clean plug-in contacts and
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sockets�
Install driver or complete
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VistaVox Plugin once again�
Check the COM port in the
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service tool�
17.04.2019 14:29:04
EN
US
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