en
Simple troubleshooting
Simple troubleshooting
Problem
Strongly fluctuating
coffee or milk froth
quality (e.g. fluctuation
in quantity or milk froth
spraying)�
Milk froth quality varies
widely
Drinks cannot be
dispensed�
The drink runs out at
the entire outlet during
dispensing�
Too little milk froth, none
at all, or the milk system
is not taking in any milk�
The personally selected
volume is not reached�
Coffee dispensing slows
to a trickle or stops
completely�
Hot water milky or tastes
of coffee.
Coffee has no "crema".
54
Cause
Build-up of limescale in the
appliance�
The suction pipe is blocked� Clean the suction pipe�
The quality of the milk froth
depends on the type of milk
or the plant-based alterna-
tive used�
Beverage outlet or one of the
3 connections are blocked�
Lower part of the beverage
outlet is missing�
Build-up of limescale in the
appliance�
Beverage outlet or one of the
3 connections are blocked�
Milk not suitable for foaming� Do not use milk that has already
Beverage outlet or the milk
tubes are not correctly
assembled�
The suction pipe is blocked� Clean the suction pipe�
Coffee is ground too finely.
Preground coffee is too fine.
Heavy build-up of limescale
in the appliance�
The brewing unit is soiled�
Milk tube has not been
removed�
Milk or coffee residue in the
beverage outlet�
Unsuitable type of coffee.
The beans are no longer
fresh�
The grinding level is not
suitable for the beans�
Solution
Descale the appliance according
to the instructions, see the section
"Service programmes"�
Optimise the result through the
selection of the type of milk or
plant-based drink�
Clean the beverage outlet and the
connections�
Attach the lower part, see
the section "Cleaning the
milk system"�
Descale the appliance according
to the instructions, see the section
"Service programmes"�
Clean the beverage outlet and the
connections�
been boiled� Use cold milk with a
fat content of at least 1�5%�
Moisten the individual parts and
put them together again�
Adjust the grinding level to a
coarser setting� Use a coarser
ground coffee.
Descale the appliance according
to the instructions, see the section
"Service programmes"�
Clean brewing unit, see chapter
"Cleaning the brewing unit"�
Remove the milk tube from the
milk container�
Clean the beverage outlet�
Use a type of coffee with a higher
proportion of robusta beans�
Use fresh beans�
Adjust the grinding unit to a finer
setting�