Troubleshooting
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot
or Danby's Toll Free Number 1-800-263-2629 for assistance.
PROBLEM
Oven will not start
Arcing or sparking
Unevenly cooked
foods
Overcooked foods
Under-cooked foods
Poor Defrosting
POSSIBLE CAUSE
a. Electrical cord for
oven is not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c.Oven ventilation ports are
restricted.
d.Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used
b. Cooking time, power level set-
tings unsuitable.
c. Food wasn't turned or stirred
16
SOLUTION
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
cookware only.
b. Do not operate with
oven empty.
c. Clean cavity with wet
towel.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking
time, power level.
d. Turn or stir food.
Use correct cooking time,
power level.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe
cookware only.
b. Use correct cooking time
and power level
c. Stir or turn food during
defrosting.