BEFORE YOU CALL FOR SERVICE
Before you call for service, check the following points.
Problem
The outside of the cabinet is hot
when touched.
When there is refrigerator noise.
Frosting or dew generation occurs
inside or outside the refrigerator.
Foods in the refrigerator
compartment freeze.
It smells in the compartment.
The control panel does not
work.
ICE MAKING
Problem
Ice maker is not producing ice.
Ice cubes are made slow
Ice cubes are small, rounded or
connected.
There are protrusions or holes in ice
cubes.
Ice cubes have some odor.
No water or ice cubes drop even
when performing
"Ice tray cleaning".
IF YOU STILL REQUIRE SERVICE
Refer to your nearest service agent approved by SHARP.
It is normal. The hot pipe is in the cabinet in order to prevent dew generation.
It is normal for the refrigerator to produce the following sounds.
•
Loud noise produced by the compressor when operation starts
--- Sound becomes quieter after a while.
•
Loud noise produced once a day by the compressor
--- Operating sound produced immediately after automatic defrost operation.
•
Sound of fl owing fl uid (gurgling sound, fi zzing sound)
--- Sound of refrigerant fl owing in pipes (sound may become louder from time to time).
•
Cracking or crunching sound, squeaking sound
--- Sound produced by expansion and contraction of inner walls and internal parts during
cooling.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a dry
cloth for wiping dew.
•
When the ambient humidity is high.
•
When the door is frequently opened and closed.
•
When foods containing plenty of moisture is stored. (Wrapping is required.)
•
Is the refrigerator operated for a long time with refrigerator temp. control set at 0°C?
•
Is the refrigerator operated for a long time with freezer temp. control set at -21°C?
•
Low ambient temperatures may cause placed foods to freeze even if the refrigerator temp.
control is set to 6°C.
•
Wrapping is required for the foods with strong smell.
•
Deodorizing unit cannot remove all of the smell.
This may occur in one of the following cases.
•
The panel or your fi nger is soiled with dripping, oil and etc.
•
When you touch the panel with gloved hand, adhesive bandage on your fi nger, nail or
objects.
•
Sticker or tape is affi xed on the keys.
•
Touch position is slightly off from the keys.
•
Operate time is not enough for the keys to work.
•
Is there water in the water tank? (If there isn't, ice making process indication will fl ash.)
•
Is the water tank securely set?
•
Have you left the shovel or other food products in the ice storage box?
•
Isn't all the ice making mode set at "OFF"?
•
Are the ice cubes piled up at the back of the
ice storage box? (Spread out the ice cubes evenly.)
•
Try the ice tray cleaning. If the ice tray
cleaning works properly, leave for a day. You
may get ice again.
•
Has the ice making operation just been restarted?
•
Is it just after refi lling the tank with potable water?
•
Ice cubes may become small or connected to each other, especially just before or after
changing or refi lling the tank.
•
If you store ice cubes for a long time, they may become smaller, rounded, lumped together.
•
The protrusions you see may come from the slits in the ice tray.
•
The holes come from air bubbles in ice cubes which may be lumped together and form
bigger holes.
•
Is the water in the water tank old or with some odor?
•
Is there remaining detergent or bleach in the water tank used for cleaning the water tank?
•
If ice cubes has been left unused for a long time, odors may transfer to the ice cubes.
•
Is the ice storage box full with ice cubes? Have you left the shovel or other food products in
the ice storage box? (Empty the ice storage box.)
•
Is there water in the water tank?
Solution
Solution
Detection
lever
Detection of
full volume
19