TROUBLESHOOTING GUIDE
Vacuum is not picking up dirt.
• Check filters to see if they need cleaning� Follow instructions for rinsing and drying
the filters before reinserting back into the vacuum� (See Maintenance section for
instructions�)
• Dust cup may be full; empty dust cup�
• Check hose and hose connections for blockages; clear blockages if required�
• If dust cup is empty, and attachment inlets are clear, check for other blockages�
(See Checking for Blockages section for instructions�)
Vacuum lifts area rugs (lightweight, movable rugs).
• Take care when vacuuming area rugs or rugs with delicately sewn edges� Turn the
suction release collar on the handle counterclockwise to decrease suction power�
• Move the On/Off switch to setting I, Bare Floor, to disengage the brushroll�
Airflow is restricted. No suction or light suction.
• Check filters to see if they need cleaning� Follow instructions for rinsing and drying
the filters before reinserting them back into the vacuum�
• Dust cup may be full; empty dust cup�
• Check hose, hose connections, nozzle and accessories for blockages; clear
blockages if required�
• Rotate the suction release collar on the handle clockwise to increase suction power�
Brushroll does not spin.
• Immediately turn off and unplug vacuum, disconnect the nozzle, and remove any
blockages before reconnecting and turning vacuum back on�
• Step on the floor nozzle and tilt the handle back to activate the brushroll�
• Move the On/Off switch to setting II, Brushroll ON�
Vacuum turns off on its own or indicator light flashes red.
This vacuum cleaner is equipped with a motor protective thermostat� If your vacuum
overheats, the thermostat will automatically turn the section motor off� Perform the
following steps to restart the motor thermostat:
1� Turn off and unplug the vacuum�
2� Empty the dust cup and clean filters�
3� Check for blockages in hose, accessories, and inlet openings�
4� Allow the unit to cool for a minimum of 45 minutes�
5� Plug in the vacuum and restart, using setting I, Bare Floor�
Note: If vacuum still does not start, contact Customer Service at: 1-800-798-7398�
16
Ordering Parts
1
2
3
4
5
6
To purchase replacement parts, please visit our website
sharkaccessories�com�
PART
1
Pre-Motor Filter Set
2 HEPA Filter
3 Dusting Brush
4 Crevice Tool
5 Pet Power Brush
6 Extension Wand
PART NO�
XFF350
XHF350
349FJV540
350FJV540
351FJV540
352FJV540
s h a r kc l e a n . c o m
17