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Troubleshooting
PROBLEM
PROBABLE CAUSE
Coffee tastes bad.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
Water on counter under
• Overfilled water reservoir. Also check cup used to fill reservoir. Some mugs/cups do not pour cleanly and
unit.
Coffeemaker will not
• Make sure you have allowed for the 2 minutes of cool-down time.
brew.
• Check for water in water reservoir. If there is no water in the reservoir and the brew button is pushed, the
Coffee overflows from
• Use a lesser amount of ground coffee.
brew basket.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results.
Coffee overflows from
• To prevent coffee overflowing from a mug/travel mug, use the same mug/travel mug to brew into that was
mug or travel mug.
Water remaining in
• Added too much water. Remove K-Cup
reservoir.
Noise or steam at the end
• Reduce amount of water in reservoir.
of brew cycle.
• Brew a different type of K-Cup
Coffee not dispensing.
• Piercing nozzle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool completely. To
Water reservoir fills too
• Unit hasn't cooled down. Allow 2 minutes between brewing cycles.
slowly.
• K-Cup
840218200 ENv04.indd 9
840218200 ENv04.indd 9
All manuals and user guides at all-guides.com
can dribble water down the side of the cup and onto counter.
unit will not brew.
Be careful not to overgrind, since very finely ground coffee can cause overflow in this unit.
used to fill the water reservoir. Do not add more than 10 ounces of water.
®
* pack.
remove any built-up coffee grounds, insert end of bent paper clip into eye of piercing nozzle.
®
* pack was pierced before water was added to water reservoir. Fill water reservoir before piercing
pack. Start brewing cycle.
®
* pack and replace brew basket. Repeat brewing cycle.
9
7/9/12 11:01 AM
7/9/12 11:01 AM
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