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G. TROUBLESHOOTING GUIDE
If there is apparently a fault on the EASY PRO LEVPANO® go through the following points before
asking for it to be repaired, taking all necessary safety precautions (wear a helmet, goggles and
gloves).
If the device is locked in the raised position, make sure that the plasterboard panel is fixed at the
ceiling or secure this by means of supports, before attempting to unlock it.
DIFFICULTY
Device locked in the raised
position
Comes down freely without
brake
Goes up with difficulty
The device does not lock in
the horizontal position
NOTE :
If the problem persists, contact the After-Sales Department.
For any spare parts order, refer to the exploded view
H. WARRANTY
This device is guaranteed against manufacturing defects for 5 years from its date of purchase
mentioned on the retailer's invoice.
Claims under this warranty can only be taken into account if the instructions given in the user's
manual.
Deteriorations caused by normal wear (wheels, pulleys, cables, winch, arm shoes with spring, arm
pads), abnormal use, incorrect servicing/maintenance or overload, are not covered by the
warranty.
Failure resulting from a use other than that for which the LEVPANO® has been designed, i.e. the
fixing of horizontal plasterboard at the ceiling or under pitches, cannot be repaired under the
warranty.
I. END OF LIFE OF THE PRODUCTS
The metallic parts must be separated from the plastic components in order to ensure recycling in
accordance with the regulations in force.
POSSIBLE CAUSE
- Brake locked
- Cables stuck and/or
damaged
- Columns locked
- Excess winch grease
- Tightening of the brake
- Lock washer inoperative
- Presence of foreign
matter
- The pawl remains locked
CORRECTION
Undo the crank handle and
put it back in contact
Check the passage of the
cables and their condition
Check the cleanness of the
columns
Degrease the lock washer
and the support
Put the crank handle and the
lock washer in contact
Check the condition of the
washer
Clean the device
Clean the pawl pin and
grease it with a paraffin oil
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