Error
The device does not switch on or turn
off suddenly.
No Power
No Sound or lower sound
No network connection can be
established.
Wi-Fi connection cannot be
established.
Troubleshooting
Potential Cause/Solution
1.
Check if the power adaptor is
connected properly.
2.
The device may malfunction when
used in areas with strong radio
interference. The device will
work properly again once there is
no more interference.
Ensure that the power adaptor plug of
the unit is connected properly.
1.
Tune on the sound as it may be
muted.
2.
Increase the volume.
1.
Check the WLAN function.
2.
Try to set an IP address on the
device.
3.
Activate the DHCP function on the
router and make the connection
again at the device.
4.
A firewall is activated on the
network – set the respective
program in such a way that
access is possible.
5.
Reboot the router.
1.
Check the availability of WLAN
network on the router.
2.
Place the device closer to the
router.
3.
Make sure the password is
correct.
EN
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