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The blender does not operate when a setting is selected:
No indicator lights are lit.
The blender stops while blending:
All indicator lights are flashing
at the same time.
Indicator lights are flashing alternately.
If the problem cannot be fixed with the steps provided in this section, then contact
KitchenAid or an authorized service center.
U.S.A./Puerto Rico:
1-800-541-6390
Canada:
1-800-807-6777
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)
See the KitchenAid Warranty and Service section for additional details.
Do not return the blender to the retailer – retailers do not provide service.
Troubleshooting
Check to see if the blender is plugged
into a grounded 3 prong outlet. If it is,
press OFF, then unplug the blender.
Plug it back in to the same outlet. If the
blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the blender is connected to and
make sure the circuit is closed.
The blender may be overloaded. If the
blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to avoid damage
to the motor. Press OFF to reset the
blender. Remove the jar from the base
and divide the jar contents into smaller
batches. Adding liquid to the jar may
also reduce the load on the blender.
The blender may be jammed. If it's
jammed, the blender will stop running
to avoid damage to the motor. Press OFF
to reset the blender. Remove the pitcher
from the base and free the blades by
breaking up or removing the contents at
the bottom of the jar.
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