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VT SMART MOP NA - M0S11490 - 2U07_FEV 1000-950.qxd 24/07/2020 12:10 Pagina 16
15. TROUBLESHOOTING
NOTICE
PROBLEM
The appliance does not turn on.
The steam ready indicator light
turns on and off during use.
Does not dispense steam.
Steam does not come out and
the cap won't unscrew.
The appliance is pressurized
but little steam comes out.
Floors that are too wet.
Accessories
are
assemble.
If problems persist or are not listed above, please contact our Polti Customer Services.
USA:
1-888-99-POLTI (1-888-997-6584)
Monday - Friday: 8am - 6pm EST
CAUSE
No power.
This indicates that the
electrical
started to work to keep
the pressure constant.
Out of water.
Steam lock activated.
The
boiler
pressurised.
Steam hose trapped or
twisted.
Steam button broken.
Steam adjustment dial set
Minimum level
to the
First delivery of steam or
after approx. two minutes
of inactivity.
Steam level too high.
Room
temperature
cold.
difficult
to
The seals produce friction.
SOLUTION
Check that the appliance has
been connected from the mains,
as indicated in Chapter 1.
It is a normal phenomenon, no
resistor
has
action is necessary.
Add water to the boiler as
described in Chapter 11.
Deactivate the steam lock on the
handle.
is
not
yet
Wait until the steam indicator
light comes on.
Check that the steam hose is not
trapped or twisted.
Take
the
Authorised Service Centre.
Adjust the position of the dial for
.
the desired increase.
Direct the steam jet onto a rag
for a few seconds.
Reduce the quantity of steam.
too
Reduce the quantity of steam
and dispense intermittently.
Lubricate the seals with silicone
grease
alternatively with a small amount
of vegetable oil.
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appliance
to
an
or
Vaseline,
or
Publicité
