Samsung HW-LS60D Guide Simplifie page 6

08 TROUBLESHOOTING
Before seeking assistance, check the following.
Wireless Speaker does not turn on.
• Check whether the power cord of the Wireless
Speaker is correctly inserted into the outlet.
Wireless Speaker works erratically.
• After removing the power cord, insert it again.
• Try again after initializing the product.
• If there is no signal, the Wireless Speaker
automatically turns off after a certain period of
time. Turn on the power.
The red LED indicator light on the Wireless Speaker
stays on.
• The microphone is turned off. Turn on the
microphone.
LED indicator
- Red On
Sound is not output from the Wireless Speaker.
• The volume of the Wireless Speaker is too low or
muted. Adjust the volume.
• When any external device (STB, Bluetooth device,
mobile device, etc.) is connected, adjust the volume
of the external device.
• For sound output of the TV, select Wireless Speaker.
) → Menu → Settings (
(Samsung TV: Home (
→ All Settings ( ) → Sound → Sound Output →
Select Wireless Speaker)
• Remove the cable from the Wireless Speaker and
then reconnect it.
Wireless Speaker will not connect via Bluetooth.
• When connecting a new device, switch to "BT
PAIRING" for connection. (Press the
button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth
speaker list on the device to connect. (Samsung
) → Menu → Settings (
TV: Home (
) → Sound → Sound Output →
All Settings (
Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they
are located too close to the Wireless Speaker. e. g.
microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth
moves too far away from the Wireless Speaker, it
may cause the sound to drop out. Move the device
closer to the Wireless Speaker.
• If a part of your body is in contact with the
Bluetooth transceiver or the product is installed on
metal furniture, the sound may drop out. Check the
installation environment and conditions for use.
Wireless Speaker will not connect to Wi-Fi.
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The Wireless Speaker will not connect if the
wireless signal is too weak. Try moving the router
closer to the Wireless Speaker, or eliminating any
obstacles that are between the Wireless Speaker
and the router, if possible.
Mic Off
The Wireless Speaker does not turn on automatically
Mic On
with the TV.
• When you turn off the Wireless Speaker while
watching TV, power synchronization with the TV is
disabled. First turn off the TV.
)
(Mic On/Off)
) →
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