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Consumer Support
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise.
• Scan QR Code on product registration card, or on product.
NOTE: This is just an example of what a QR code represents.
• Or go to GEAppliances.com/register
• Or mail in your pre-printed registration card included in the packing material
Consumer Service
If you have a question or need assistance with your new water heater on adjustments, repairs, or routine
maintenance:
• Review the Troubleshooting Tips or Care and Cleaning sections of this Owner's Manual.
• USA Only: Contact your point of purchase for replacement information or call GE Appliances Service and Support
at 1-800-943-8186.
• Canada Only: Contact your point of purchase for replacement information.
NOTE: Your installer phone number may be located on the product label.
If you still have issues, contact the GEA Customer Support at GEAppliances.com/waterheater
Parts and Accessories - for USA Only
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes.
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US, go to GEApplianceparts.com
Contact Us - for USA Only
If you are ultimately not satisfied with the service you receive, contact us on our Website with all the details including
your phone number, or write to:
In the US: General Manager, Customer Relations |GE Appliances, Appliance Park |Louisville, KY 40225
GEAppliances.com/contact
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