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TROUBLESHOOTING
Question
Why is there NO POWER to the
CITY 2 PLUS?
Why is the CITY 2 PLUS noisy or
vibrating when turning?
Why is the driving distance
shorter than normal?
Why can't I charge the
battery?
24
Possible Causes
•
Controller system power is
not connected.
•
Controller system CPU
and joystick are not
connected.
•
Battery power is too low.
•
Speed is set too low.
•
Motor is damaged.
•
Chair is being operated at
below 0 degrees Celsius.
•
Chair is being driven on
uneven surfaces, rough
terrain or slopes often.
•
Charger light does not
turn on.
•
Charger light is always
green.
•
Charging time is stopped
before full charge is
complete.
Answer
•
Connect the Battery.
•
Ensure all connections
between Joystick, CPU
and Battery are securely
tightened.
•
Charge the Battery.
•
Raise the speed. At low
speeds, the motor may
sound or feel strained.
•
Replace the motor.
•
This is a normal
characteristic of Lithium
material in a battery
when operating at a cold
temperature.
•
Energy consumption
increases on uneven
surfaces, rough terrain or
slopes. This is normal.
•
Replace the charger.
•
Battery is not connected,
or may need to be
replaced.
•
Capacity of the battery
has decreased over time.
Replace the battery.
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