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Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
Troubleshooting table
Disruption
Possible
cause
Appliance is
Plug is not
not working
plugged in
Power outage Check whether other
Fuse defec-
tive
Lighting not
Bulbs defec-
working.
tive.
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Changing bulbs
WARNING
9
RISK OF ELECTRIC SHOCK
When changing the bulbs, the bulb socket contacts
are live. Before replacing the bulb, unplug the
appliance or switch off the circuit breaker in the fuse
box.
Important! Use only bulbs of the same type and the
same power (see also lamp socket or rating plate).
Customer service
Our customer service department is there for you if your
appliance requires repair.
When calling, please give the Product Number (P-No.)
and the Serial Number (S-No.) to help facilitate your
repair. The identification plate listing the numbers can be
found inside of the appliance (remove metal grease filter
to find it).
So that you don't have to search for these numbers when
you need them, you can enter your appliance information
and the customer service number here.
P-No.
Customer service
O
12
Solution
Connect the appliance
to the mains
kitchen appliances are
working
Check in the fuse box
whether the fuse for the
appliance is in working
order
Replace bulbs, see
chapter "Replace Bulbs."
S-No.
Changing halogen bulbs
Note: When using halogen bulbs, do not touch the glass
bulb. Use a clean cloth to insert the halogen bulb.
Carefully remove the bulb ring with a suitable tool.
1.
Withdraw the bulb and replace with the same type
2.
bulb.
Replace bulb cover.
3.
Plug in or flip breaker switch again.
4.
Replace the bulb with one of the same type:
Voltage (V): 12 V AC
Max. power: 20 W
Socket: G4
Please note that a service visit to instruct the customer
on the proper use of the appliance is not covered by the
warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
800 944 2904
US
toll-free
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