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Troubleshooting
No
Code
5
6
7
8
9
10
58 English
WA8600M_DC68-03774C-04_EN.indd 58
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
•
Clean the mesh debris filter as it may be clogged.
5C
•
Make sure the drain hose is straight all the way to the drain
system.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
The electronic control needs to be checked (Over Voltage Error).
•
Check if power is supplied properly.
9C1
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
Low voltage detected.
Check if the power cord is plugged in.
•
9C2
Turn off the washer, unplug it, wait one minute, and then plug
•
the washer in again. If the information code remains, contact
a Samsung customer service center.
Inverter Communication problem.
•
Turn off the washer, unplug it, wait one minute, and then plug
AC6
the washer in again. If the information code remains, contact
a Samsung customer service center.
Operating the washer with the door open.
dC
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
High temperature heating check.
•
Turn off the washer, unplug it, wait one minute, and then plug
HC
the washer in again. If the information code remains, contact
a Samsung customer service center.
Meaning
2019-02-14
5:36:33
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