Problem
The mop won't start
There is no steam coming out
There is a lot of moisture after use
It is difficult to move whilst in use
Troubleshooting
Possible Cause and Solution
Check the mains power outlet, the fuse
on the plug and if the switch is pressed
on or off.
Check if the steam holes were
blocked. If they are, clean the blocked
holes with a damp cloth.
The mop pad is either too wet or
installed incorrectly. Remove it, wring
it out and place it back onto the mop
head ensuring all hook & loop pads
are attached together.
The mop pad may be too dirty.
Wash and wring out the pad before
continuing to use it. Alternatively,
change the mop pad for a new one.
The mop pad is too dry. Allow the
steam to pass through it for a short
while to dampen it before attempting to
use it again.
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