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Problem
Ice has bad taste or
The ice storage bin needs to be cleaned.
odor.
• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
Icemaker is making
Icemaker shutoff (arm/ sensor) is obstructed.
too much ice.
• Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the
Ice is not dispensing.
Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and crushed ice alternately to dispense
Doors are not closed completely.
• Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the dispenser.
• Infrequent use of the ice dispenser will cause the cubes to stick together over time, which
The delivery chute is clogged with frost or ice fragments.
• Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a
The dispenser display is locked.
• Press and hold the Lock button for three seconds to unlock the control panel and
Ice bin is empty.
• It may take up to 24 hours for each compartment to reach the desired temperature and
Water
Problem
Water is dispensing
Water filter has been exhausted.
slowly.
• Replacing the water filter is recommended:
Reverse osmosis filtration system is used.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
Low house water supply pressure.
• The water pressure must be between 20 and 120 psi on models without a water filter and
before reinstalling it.
arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
the ice.
will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice cubes to allow for proper operation.
plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
dispenser.
for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not
obstructed. Once the ice supply in the bin has been completely exhausted, it may take up
to 90 minutes before additional ice is available, and approximately 24 hours to completely
refill the bin.
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
amount and result in icemaker issues. If the problem persists, it may be necessary to
contact a plumber.
between 40 and 120 psi on models with a water filter. If the problem persists, it may be
necessary to contact a plumber.
Possible Cause & Solution
Possible Cause & Solution
TROUBLESHOOTING
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