Publicité
Les langues disponibles
Les langues disponibles
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
(In Canada: www.whirlpool.ca) for assistance and to possibly avoid a service call.
If you experience
Vibration or Off-Balance
Check the following for
Feet may not be in contact with the
proper installation or see
floor and locked.
"Using Your Washer"
Washer may not be level.
section.
Load could be unbalanced.
Noises
Clicking or metallic
Objects caught in washer drain
noises.
system.
Gurgling or humming.
Washer may be draining water.
Humming.
Load sensing may be occurring.
Water Leaks
Check the following for
Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as recommended. Unbalanced loading can cause basket to be out of alignment
Washer not performing as expected
Not enough water
Load not completely covered
in washer.
in water.
All manuals and user guides at all-guidesbox.com
Possible Causes
Solution
Front and rear feet must be in firm contact with floor and washer
must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load items in loose heaps evenly around the washplate. Adding
wet items to washer or adding more water to basket could
unbalance washer.
Do not tightly pack. Avoid washing single items.
Use Bulky Items/Sheets cycle for oversized, non-absorbent
items such as jackets and small comforters. See "Cycle Guide."
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. It may
be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of water
are removed during the Drain & Spin cycles.
You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill-hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load
will not be completely under water. The washer senses load
sizes and adds correct amount of water for optimal cleaning.
Use Bulky Items/Sheets or Deep Water Wash cycle for higher
water fill. See "What's New under the Lid" and "Cycle Guide" to
match your load with the best cycle.
IMPORTANT: Do not add more water to washer. Adding water
lifts the items off the washplate, resulting in less effective
cleaning.
Run Clean Washer with affresh
and wash performance due to soil build-up in washer basket.
cycle to optimize the water level
®
11
Publicité
