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If the appliance is working, but not very well, check:
• The appliance is not overloaded.
• The thermostat is set to an appropriate temperature.
• The doors are closing properly.
• The cooling system at the rear of the appliance is clean and free of dust, and not touching
the rear wall.
• There is enough ventilation at the side and rear walls.
• This can be due to the decor door(s) not being properly fitted, causing the freezer door to
not close properly thus letting warm air in. If you are at all unsure, ask your fitter to check the
decor doors.
If the appliance is noisy, check:
• The appliance is level and stable.
• The side and rear walls are clear, and there is nothing resting on the appliance.
• Note: The cooling gas in the system may make a slight bubbling or gurgling noise, even
when the compressor is not running.
If the appliance is beeping, check:
• That the door is closed.
If there's water in the base of the freezer, check:
• Check that there is some resistance when opening the door of the appliance. If it opens at
the slightest touch it may mean that the door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice any, and are unable to
resolve the issue yourself, contact Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted. If you are at all unsure, ask
your fitter to check the decor doors.
If excessive ice has formed in the freezer:
• It is normal for some ice to form in the freezer. This does not
constitute a fault with the appliance.
• Check that there is some resistance when opening the door of
the appliance. If it opens at the slightest touch it may mean
that the door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you
notice any, and are unable to resolve the issue yourself, contact
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted.
If you are at all unsure, ask your fitter to check the decor doors.
Installation preparation
This appliance must never be installed close to heat sources,
e.g. heating elements or cookers, nor in damp places.
Seek the help of another individual, or two, when installing
this appliance. This appliance may have sharp edges. Wear
adequate PPE for the task and environment.
• To ensure the appliance is level, you should use the height
adjustable feet at the front of the appliance.
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