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E
TROUBLE SHOOTING
Do not repair or disassemble the air conditioning. Unqualified repair will
invalidate the warranty and may lead to failure, causing injuries and property
damage. Only use it as directed in this user manual and only perform operations
advised here.
Problem
The air
conditioner does
not work.
The cooling or
heating effect is
poor.
The air
conditioner is
leaking.
Compressor does
not work.
The remote
control does not
work.
If problems not listed in the table occur or recommended solutions do not work,
please contact the service centre.
4
92
Reasons
There is no electricity.
The ambient temperature is too
low or too high.
In cooling mode, the room
temperature is lower than the
desired temperature; in heating
mode, the room temperature
is higher than the desired
temperature.
In dehumidification (dry) mode,
the ambient temperature is low.
Doors or windows are open;
there are a lot of people; or in
cooling mode, there are other
sources of heat (e.g. fridges).
Doors or windows are open;
there are a lot of people; or in
cooling mode, there are other
sources of heat (e.g. fridges).
The filters screen is dirty.
The air inlet or outlet is blocked.
The unit is not straight.
The drain pipe is blocked.
Overheat protection operational.
The distance between the
machine and the remote control
is too far.
The remote control is not aligned
with the direction of the remote-
control receiver.
Batteries are dead.
Solution
Check the unit is plugged in, and
the socket is working normally.
Only use to use the machine with
a room temperature between 7
and 35°C.
Adjust the desired room
temperaure.
Ensure that the room
temperature is above 17°C for dry
mode.
Close doors and windows;
increase air conditioning power.
Close doors and windows;
increase air conditioning power.
Clean or replace the filter screen.
Clear obstructions; make sure
the unit is installed as per the
instructions.
Use a spirit level to check the unit
is horizontal, if not remove from
the wall and straighen.
Check the drain pipe to ensure it
is not blocked or constricted.
Wait for 3 minutes until the
temperature is lowered, and then
restart the machine.
Let the remote control get close
to the air conditioner, and make
sure that the remote control
directly faces to the direction of
the remote-control receiver.
Replace batteries.
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