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Troubleshooting
− Should your pet fencing system develop a fault, first read this guide over, then check the collar battery and replace it if
necessary. Also check that you are using the product correctly.
− Check the fit and tightness of the collar on your dog's neck. Make sure the contact points are in contact with the animal's
skin. If necessary, replace the short contact points with the long ones.
− Make sure the contact points are correctly tightened on the collar.
− Check the wire connection to the transmitter.
− Check the transmitter power supply.
− If you encounter any problem of detection distances, check the condition of the wire and of the connections (oxidation,
nick in the wire).
− Reinitialize the collar as follows:
− Remove the battery from its housing.
− With a metallic tool (e.g. screwdrivers, scissors), connect the 2 battery contacts for approximately 2 seconds.
− Put the battery back in place making sure to follow polarity indicated in the housing (one beep sound is emitted indicating
the battery is in correct position).
− Check that your pet fencing system is functioning properly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27. or by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
For all repairs please supply the following:
− the complete product
− the proof of purchase (invoice or sales receipt)
If you omit one of these items, the after sales service will have to invoice you for any repair costs incurred.
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Technical specifications
Power
Battery life
Tightness
Levels of stimulations
de collier seul FUG1032+FUG1033 - indice B.indd 17
1 lithium 3 Volts CR2 battery
6 months in stand-by (approx.)
Waterproof
8
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