8. GUARANTEE
There are certain terms and conditions on this ROINTE product. These conditions comply
with all the rights construed within national legislation, as well as any additional rights and
guarantees, which are offered by ROINTE.
Any incident you might detect with your product can be sorted by the product seller or by
ROINTE. Please contact ROINTE by telephoning 0203 321 5929 or send an email to
support@rointe.co.uk, through which we will instruct you on how to solve the incident.
You will need to state the product reference and serial number (located on the metal
tag with the product) and the type of incident when contacting ROINTE. In addition,
please attach a copy of the product invoice and/or proof of purchase that indicates
the date on which the product was sold.
8.1 Terms & conditions
1. ROINTE guarantees there are no material defects of design or manufacture at the time
of original purchase. ROINTE guarantees the aluminium body for 120 months and electric
plus electronic components for 24 months for this product only, provided it has not been
modified in any way. If you register your product online at www.rointe.co.uk with a valid
proof of purchase, such as an invoice, the guarantee period increases to 240 months for the
aluminium body and 36 months for electric plus electronic components.
2. If during the guarantee period, the product does not work correctly under normal use,
and any design, material or manufacturing defect is found, ROINTE will repair or substitute
the product as it sees fit, in accordance with the terms and conditions as follows:
2.1. The guarantee is only applicable if the original guarantee is issued by the seller and
when the said guarantee has been registered with ROINTE correctly, including product
reference, series number (marked on the product's metal tag), purchase date and proof of
purchase. The product guarantee can be registered on our website at www.rointe.co.uk
or can be sent via email to support@rointe.co.uk within 90 days of installation. ROINTE
reserves the right to reject the guarantee when this information has been removed or
modified after the original product purchase.
2.2. The guarantee is only applicable if the product has been installed by a competent
person in accordance with this installation manual and all current regulations at the time
of installation.
PALAOS VERTICAL RADIATOR
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