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Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Meaning
C-d1
Door lock malfunctions
C-20
C-21
Sensor malfunctions
C-22
C-23
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0
between the main PCB and sub
PCB
Occurs when a communication
C-F2
problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
C-d0
Occurs when a button is pressed
and held for a period of time.
Action
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
Code
Meaning
If the divider is removed during
cooking in Dual cook mode.
-dC-
If the divider is inserted during
cooking in Single cook mode.
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01
time.
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
The divider must not be removed
during cooking in Dual cook mode.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not fixed, please
contact a service centre.
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
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