Troubleshooting
Before you contact a service professional, read this list. It may save you costs and time. This list includes
common cases that are not the result of a defect in workmanship or materials.
Problem
The fan does not rotate (note: a
certified electrician will need to
be called in for some steps)
Noisy operation
Mechanical noise
Light does not light up
Fan spins, but air flow is insufficient
Complaint information
In the event of a claim, up-to-date information is available on the seller's website in the country concerned.
Information about the manufacturer
If you have any questions or concerns about your new product, please contact our customer support team.
Gavri s.r.o.
Slunečná 481/6, Brno
63400
Česká republika
Email:
obchod@gavri.cz
info@noaton.de
Possible cause
Blown fuses
Improperly tightened wire connections
Remote control not responding
No power supply
Loose screws
Loose mounting bracket
On the very first start-up, leave the fan running for at least 8 hours, all parts
should settle down and the noise should stop. If this does not happen, contact
Damaged light
Objects in close proximity to the fan
Improper fan blade diameter
18
Solution
Check the fuses and your home
electrical circuit
Check the wiring. This step must be
carried out by a qualified electrician
Replace the batteries in the controller
or check their polarity
Check that electricity is connected to
the fan
Tighten the screws sensitively
Tighten all screws
service.
Contact the service department
Objects in the room may restrict
airflow
The selected fan is too small in
diameter for the size of the room
where it was installed
EN