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TROUBLESHOOTING
In case of a problem please check all shown possibilities and follow below instructions
before contacting an after sales service.
Problem
The appliance does
not work
The appliance runs
frequently or runs
for a too long period
of time
The inside of the
refrigerator is dirty
and/or smells
Moisture formation
on the inside of the
refrigerator
Possible cause
The appliance is turned off
Mains plug is not connected in the
mains socket
Fuse has blown or is defective
Socket is defective
The indoor or outdoor
temperature is too high
The appliance has been off power
for a period of time
A door/drawer of the appliance is
not tightly closed
The inside of the refrigerator
needs cleaning
Food of strong odour is stored in
the refrigerator
The climate is too warm and too
damp
A door/drawer of the appliance is
not tightly closed.
Food containers or liquids are left
open
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Possible solution
Press the ON/OFF key to
turn on the appliance
Connect the mains plug
Check the fuse and replace
it if necessary
Mains malfunctions should
be corrected by an
electrician
It is normal for the
appliance to run longer
Normally, it takes 8 to 12
hours for the appliance to
cool down completely
Close the door/drawer and
ensure the appliance is
located on a level ground
and there is no food or
container jarring the door
Clean the inside of the
refrigerator
Wrap the food thoroughly
Increase the temperature
Close the door/drawer
Let hot foods cool to room
temperature and cover
foods and liquids
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