Troubleshooting
• If the app does not find the device: try pressing the device button. If the screen is not on,
you can connect the device to charge it.
• If the device connects and disconnects quickly: there may be an obstruction between the
device and the phone. Wearing metal jewelry may interfere with the stability of the
connection.
• If the device cannot be charged, this may be due to a dirty or rusted charging port.
Functions
The URBAN PLUS includes several functions related to health and daily life.
• Using the Button/Wheel to change the theme
Slide your finger to the left to quickly access the functions of physical activity (slide your
finger once), sleep monitoring (twice), heart rate monitoring (three times).
You can add functions such as sport modes, weather, calculator and music player to the
quick access by swiping left four times and pressing the (+) button. Enable the tab for
your favorite options.
Swipe to the right to open the dual screen where you will have quick access to voice
assistants, NFC support and other functions you have previously used.
Swipe up to see notifications. To return to the home screen, press the button again.
Swipe down to quickly access other features: handsfree, power saving, connection,
theme change, SOS alert, product information, general menu, flashlight, auto-drain,
settings, brightness control, do not disturb mode and other options.
Note: Press the button once for each time you want to return to a previous function.
• Using the On/Off Button
Click on this button to access the quick access where you will find the functions you have
previously used and can access them quickly.
Note: Press the button once for each time you want to return to a previous function.
• Using the Lock button
Press the orange button to put the screen to sleep.
Important: To activate the voice assistants just press and hold any of the 3 buttons for 2
seconds and they will be activated automatically.
• Via the Home screen
Depending on the theme you have on the screen, you can quickly access each of the items
illustrated on the screen by simply pressing on each of them.