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Troubleshooting
CONTROL DISPLAY
Problem
Possible cause
The Display
A fuse in your home may be
goes blank.
blown or the circuit breaker
tripped.
The Display
There was a power failure.
flashes.
COOKTOP
Problem
Possible cause
The surface
You may be using
units will not
inappropriate cookware.
maintain a
rolling boil or
In some areas, the power
will not cook
(voltage) may be low.
fast enough.
The surface
A fuse in your home may be
units will not
blown or the circuit breaker
turn on.
tripped.
The cooktop controls are set
improperly.
Areas of
Food spillover was not
discoloration on
cleaned.
the cooktop.
The surface is hot and the
model features a light-colored
cooktop.
48 English
Solution
Replace the fuse or reset the
circuit breaker.
Reset the clock.
Solution
Use pans which are flat and
match the diameter of the
surface unit selected.
Cover the pan with a lid until
the desired heat is obtained.
Replace the fuse or reset the
circuit breaker.
Check if the correct control is
set for the surface unit you
are using.
Refer to the section on the
care and cleaning of the glass
cooktop on page 44.
This is normal. The surface
may appear discolored when
it is hot. This is temporary and
will disappear as the glass
cools.
Problem
Possible cause
The surface
The element will cycle on and
unit frequently
off to maintain the power
cycles on and
setting.
off.
The surface unit
stops glowing
when changed
to a lower
setting.
Scratches or
The cooktop is being cleaned
abrasions on
improperly.
the cooktop
surface.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles
(eg. salt or sand) present
between the cookware and the
surface of the cooktop.
Cookware has been slid across
the cooktop surface.
Brown streaks
Boilovers have been cooked
or specks.
onto the surface.
Solution
This is normal operation, and
not a system failure. Use the
oven as usual.
Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning. Use ceramic glass
top cleaning cream. Do not use
chemical or corrosive agents.
These agents may damage the
surface of the product.
To avoid scratches, use the
recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
•
Wait until the surface
cools down. Then, use a
scraper to remove those
impurities. Use the blade
scraper to remove soil.
•
See the section on the
care and cleaning of the
glass cooktop on page 44.
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