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To make a warranty claim, please email support@curtiscs.com or call 1-800-968-9853.
180 Day Warranty
This product is warranted to be free from defects in material and workmanship for a
period of one hundred and eighty (180) days from the date of original purchase. During
this period, your exclusive remedy is repair or replacement of this product or
component found to be defective, at our option; however, you are responsible for all
costs associated with returning the product to us. If the product or component is no
longer available, we will replace with a similar one of equal or greater value. Prior to a
replacement being sent, the product must be rendered inoperable or returned to us.
This warranty does not cover glass, filters, wear from normal use, use not in conformity
with the printed directions., or damage to the product resulting from accident, alteration,
abuse, or misuse. This warranty extends only to the original consumer purchaser or gift
recipient. Keep the original sales receipt, as proof of purchase is required to make a
warranty claim. This warranty is void if the product is used for other than single-family
household use or subjected to any voltage and waveform other than as on the
specified rating on the label (e.g., 120V~60Hz).
We exclude all claims for special, incidental, and consequential damages caused by
breach of express or implied warranty. All liability is limited to the amount of the
purchase price. Every implied warranty, including any statutory warranty or
condition of merchantability or fitness for a particular purpose, is disclaimed
except to the extent prohibited by law, in which case such warranty or condition
is limited to the duration of this written warranty. This warranty gives you specific
legal rights. You may have other legal rights that vary depending on where you live.
Some states or provinces do not allow limitations on implied warranties or special,
incidental, or consequential damages, so the foregoing limitations may not apply to
you.
For faster service, locate the model, type, and serial numbers on your appliance.
ATTACH YOUR PROOF OF PURCHASE HERE, PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you contact the Support Team:
·Name, address and telephone number.
·Model number and serial number.
·A clear, detailed description of the problem.
·Proof of purchase including dealer or retailer name, address and date of purchase.
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