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en-us Disposal
Issue
The burner switches off
immediately after releasing the
control knob.
11 Disposal
Disposal
Disposal
11.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Unplug the appliance from the power supply.
1.
Cut through the power cord.
2.
Dispose of the appliance in an environmentally
3.
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
12 Customer Service
Customer Service
With any warranty repair, we will make sure your
Customer Service
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
12.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
12.2 Rating plate location
You can find the rating plate of your appliance:
¡ On the appliance certificate.
¡ On the underside of the appliance.
20
Cause and troubleshooting
The grooves on the burner are dirty.
Clean the grooves on the burner.
▶
Rating plate
13 STATEMENT OF LIMITED
STATEMENT OF LIMITED PRODUCT WARRANTY
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
13.1 What this warranty covers & Who it
applies to
The limited warranty provided by BSH Home Appliances
("Bosch") in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you
("Product"), provided that the Product was purchased:
¡ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
¡ New at retail from a BSH authorized dealer or directly
from BSH (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to register your Product; while not
necessary to effectuate warranty coverage, it is the best
way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
13.2 How long the warranty lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
and sixty-five (365) days from the date of the original
delivery. The foregoing timeline begins to run upon the
date of the original delivery, and shall not be stalled, tolled,
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