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10 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance
Troubleshooting
yourself. Please read the information on eliminating issues
before contacting Customer Service. This may avoid
unnecessary repair visits.
WARNING
Improper repairs are dangerous.
Only authorized service providers should repair the
▶
appliance.
Issue
The general electrical system of
the appliance is not working.
The automatic ignition is not
working.
The burner flame is not uniform.
The gas flow is not normal or there
is no gas.
There is a smell of gas in the
kitchen.
The burner switches off
immediately after releasing the
control knob.
Cause and troubleshooting
The circuit breaker in the circuit breaker panel has tripped.
Check circuit breaker or fuse box to your house.
1.
Make sure there is proper electrical power to the appliance.
2.
The plug for the power cord is not plugged in.
Connect the appliance to the power supply.
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There has been a power failure.
Check whether the lighting in your kitchen or other appliances in the room are
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working.
Food remnants, dirt, or cleaning products are located between the igniters and the
burners.
Clean the space between the igniter and the burner.
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Burner parts are wet.
Carefully dry the burner parts.
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The burner parts are not positioned correctly.
Position the burner parts correctly.
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The appliance is not connected properly to the power supply.
Contact a qualified electrician.
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The burner parts are not positioned correctly.
Position the burner parts correctly.
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The grooves on the burner are dirty.
Clean the grooves on the burner.
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The gas supply is blocked by intermediate gas valves.
Open the gas valves.
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The gas cylinder is empty.
Replace the gas cylinder.
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A gas valve has been left on.
Turn off the gas taps.
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Incorrect coupling of gas cylinder.
Check the proper connection to the gas cylinder.
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The gas pipe to the appliance is leaking.
Shut off the gas supply at the main gas valve.
1.
Ventilate the premises.
2.
Immediately notify an authorised installation technician to check and certify the
3.
installation.
Do not use the appliance until you can be sure there are no gas leaks in the gas
4.
supply line or the appliance.
The control knob has not been pressed down long enough.
Keep the control knob pressed in for a few seconds after ignition.
1.
Push the control knob in firmly.
2.
If the power cord or the appliance power cable of this
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appliance becomes damaged, it must be replaced with
a special power cord or special appliance power cable,
which is available from the manufacturer or the
manufacturer's Customer Service.
Only original spare parts may be used to repair the
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appliance.
If the appliance has an issue, call Customer Service.
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Troubleshooting en-us
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