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TROUBLESHOOTING
Symptom
Remedy
"PLS LOGIN"
You haven't log in. Log in again.
"STATION NOT
Broadcast from the station is over.
AVAILABLE"
"STATION NOT
No station is selected.
SELECTED"
"STREAM ERR"
Broadcast data is interrupted.
"THUMBS ERR"
Registration of Thumbs Up/Down has failed.
"TIMED OUT"
The request has resulted in time-out.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. ( 3)
Pairing cannot be
• Make sure you have entered the same PIN code to both the
made.
unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 11)
Echo or noise occurs.
• Adjust the microphone unit's position. ( 11)
• Check the [ECHO CANCEL] setting. ( 12)
Phone sound quality
• Reduce the distance between the unit and the Bluetooth
is poor.
device.
• Move the car to a place where you can get a better signal
reception.
Sound is being
• Reduce the distance between the unit and the Bluetooth
interrupted or skipped
audio player.
during playback of
• Turn off, then turn on the unit and try to connect again.
a Bluetooth audio
• Other Bluetooth devices might be trying to connect to the
player.
unit.
Symptom
Remedy
The connected Bluetooth
• Check whether the connected Bluetooth audio player
audio player cannot be
supports Audio/Video Remote Control Profile (AVRCP).
controlled.
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"PAIRING FULL"
The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. ( 15,
DELETE PAIR)
"PLEASE WAIT"
The unit is preparing to use the Bluetooth function. If
the message does not disappear, turn off and turn on
the unit, then connect the device again.
"BT DEVICE NOT FOUND"
The unit failed to search for the registered Bluetooth
devices during [AUTO CNNCT]. Turn on Bluetooth from
your device and connect manually. ( 15)
"NOT SUPPORT"
The connected phone does not support Voice
Recognition feature.
"ERROR"
Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"H/W ERROR"
Reset the unit and try the operation again. If "H/W
ERROR" appears again, consult your nearest service
center.
"BT ERROR PLS UPDATE"
Update the Bluetooth firmware. ( 4)
If you have any troubles, try the following:
1 Check TROUBLESHOOTING
2 Reset the unit ( 3)
3 Contact (USA only)
Call: 1-800-252-5722 ( or ) visit: http://www.jvc.com
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