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Pilot sparks but will
Gas supply.
not light.
troubleshooting
EN
Out of propane gas.
symptom
Pilot supply line may contain
air.
Pilot will not light. Makes
Incorrect wiring / grounding.
noise with no spark at
pilot burner.
Receiver (if equipped).
Valve.
Burner continues to
Short or loose connection in
spark and pilot lights
sensor rod.
but main burner
does not light.
Dirty, painted, or damaged
pilot assembly components.
Pilot sparks but will
Remote wall switch
Wall switch mounted upside
not light.
is in "off" position;
down.
burner comes on.
Remote wall switch and/or
wire is grounding.
Faulty wire
Remote and / or
Remote controls lights but
receiver is not
no spark or fl ame. (Remote is
functioning properly.
locked out).
Receiver or remote has low battery.
Appliance functions but does not
respond to receiver / remote
Error with synchronizing.
Remote too far away from receiver.
Wire connector pins are bent.
Valve wiring is damaged.
Burner continues to
spark and pilot lights
symptom
but main burner
does not light.
Lights or blower
Control module switch in
won't function (if
wrong position.
equipped).
COM switch is unplugged.
Flames are very
Door is ajar.
aggressive.
Flames are very
Venting action is too great.
aggressive.
Appliance won't per-
No power to the system.
form any functions.
Receiver switch in wrong
Appliance won't per-
position (if equipped).
form any functions.
Transmitter isn't operational.
symptom
The following applies specifi cally to the SIT system only:
Pilot will not light.
Ignition box has been locked
Makes no noise with
out.
no spark at pilot
burner. (Lights and
blower operate, if
equipped).
60
W415-2015 / B / 03.15.23
note:
multimeter with ohms set at the lowest range.
-
Verify that the incoming gas line ball valve is "open".
-
Verify that the inlet pressure reading is within acceptable
limits, inlet pressures must not exceed 13" W.C. (32.4mb).
-
Fill the tank.
problem
-
Repeat ignition process several times or purge the pilot
supply line.
Wiring: short, loose, or damaged
-
Ensure correct polarity of wiring of thermocouple (if
connections
equipped).
(poor flame rectification).
-
Verify pilot assembly / valve are properly grounded.
-
Reset program: hold reset button on receiver and wait for 2
beeps. Release after second beep. Press small fl ame button
on remote within 20 seconds, you will hear an additional
beep (this signals a successful reset).
-
Replace receiver.
No signal from remote with no
pilot ignition.
-
Check valve and replace if necessary (Do not to overtighten
thermocouple).
Poor grounding.
-
Verify all connections. Verify the connections from the pilot
assembly are tight. Also, verify these connections are not
Improper switch wiring.
grounding out to any metal.
Dirty, painted, or damaged pilot
-
Clean using a green Scotch-Brite™ pad to remove any
and/or dirty sensor rod.
contamination that may have accumulated on the sensor
rod, pilot hood, ignitor, or fl ame sensor. Verify continuity with
multimeter with ohms set at the lowest range.
Gas supply.
-
Reverse.
-
Replace.
-
Check for ground (short); repair ground or replace wire.
Out of propane gas.
-
Replace.
Pilot supply line may contain
air.
-
Reset by turning power source off then on.
note:
Incorrect wiring / grounding.
If back up batteries are installed, they must also be removed to
re-program
-
Replace batteries.
Receiver (if equipped).
-
Ensure appliance is being operated by the same device that turned it
on. Remote controls function if appliance was turned on by remote.
Receiver controls function if appliance was turned on by receiver.
-
Reset receiver and remote.
-
Refer to "wiring diagram" section.
Valve.
-
Straighten pins.
-
Replace valve.
Short or loose connection in
sensor rod.
problem
-
Verify ON/OFF switch is in the "I" position which denotes on.
Dirty, painted, or damaged
pilot assembly components.
-
Verify "COM" switch is plugged into the front of the control
module.
-
Ensure door is secured properly.
Door is ajar.
-
Check to ensure venting is properly sealed or restrict vent
exit with restrictor plate. (Not available in all appliances).
Venting action is too great.
-
Check breaker to verify it's in the "on" position.
-
Verify that the 3 position switch on the receiver is in the
No power to the system.
remote position (middle).
Receiver switch in wrong
-
Check battery power and battery orientation.
position (if equipped).
Transmitter isn't operational.
problem
Choose one of the 3 methods below to reset the system.
1.
To reset ignition box when locked out. Turn off power supply
and remove batteries (if used) from the back up battery pack.
2.
To reset the DFC Board when the board goes into a lock
out condition and the LED is blinking 3 times using the
transmitter on/off button:
Step 1: Turn the system off by pressing the on/off
button to turn the system off.
Step 2: After approximately 2 seconds press the on/
off button on the transmitter again. The DFC Board will
reset and the ignition sequence will start again.
3.
To reset the DFC Board when the board goes into a lock out
condition and the LED is blinking 3 times by cycling fl ame:
Step 1: In the manual fl ame control mode, use the down
arrow button to reduce the fl ame to off, indicated by the
word OFF displayed on the transmitter LCD screen.
Step 2: Wait approximately 2 seconds and press the up
arrow button, the ignition sequence will start.
test solution
-
Verify the thermocouple/sensor is clean and the wiring is undamaged.
-
Verify the interrupter block is not damaged or too tight. Verify
connections from pilot assembly are tight; also verify the connections
are not grounding out to any metal. (Remember, the flame carries the
rectification current, not the gas. If flame lifts from pilot hood, the circuit
is broken. A wrong orifice or too high of an inlet pressure can cause the
pilot flame to lift)*. The sensor rod may need cleaning.
-
Reprogram receiver code.
-
Replace receiver.
-
Verify the valve / pilot assembly are properly grounded
-
Troubleshoot the system with the simplest on/off switch.
-
Clean sensor rod with a green Scotch-Brite™ pad to remove any
contamination that may have accumulated. Verify continuity with
multimeter with ohms set at the lowest range.
-
Verify that the incoming gas line ball valve is "open".
-
Verify that the inlet pressure reading is within acceptable
limits, inlet pressures must not exceed 13" W.C. (32.4mb).
-
Fill the tank.
-
Repeat ignition process several times or purge the pilot
supply line.
-
Ensure correct polarity of wiring of thermocouple (if
equipped).
-
Verify pilot assembly / valve are properly grounded.
-
Reset program: hold reset button on receiver and wait for 2
beeps. Release after second beep. Press small flame button
on remote within 20 seconds, you will hear an additional
beep (this signals a successful reset).
-
Replace receiver.
-
Check valve and replace if necessary (Do not to overtighten
thermocouple).
-
Verify all connections. Verify the connections from the pilot
assembly are tight. Also, verify these connections are not
test solution
grounding out to any metal.
-
Clean using a green Scotch-Brite™ pad to remove any
contamination that may have accumulated on the sensor
rod, pilot hood, ignitor, or flame sensor. Verify continuity with
multimeter with ohms set at the lowest range.
-
Ensure door is secured properly.
-
Check to ensure venting is properly sealed or restrict vent
exit with restrictor plate. (Not available in all appliances).
-
Check breaker to verify it's in the "on" position.
-
Verify that the 3 position switch on the receiver is in the
remote position (middle).
-
Check battery power and battery orientation.
test solution
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