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Troubleshooting
The temperature in the cooler or the freezer is too high.
• The cooler compartment temperature is set to a very high degree. >>> Cooler
compartment temperature setting has an effect on the freezer compartment
temperature. Change the temperature of the cooler or freezer compartment
and wait until the temperature of the related compartments come to the
adequate level.
• The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed
inside. >>> This is normal. The product will take longer to reach the set
temperature when recently plugged in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
Shaking or noise.
• The ground is not level or durable. >>> If the product is shaking when moved
slowly, adjust the stands to balance the product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid flowing, spraying etc.
• The product's operating principles involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming from the product.
• The product uses a fan for the cooling process. This is normal and not a
malfunction.
There is condensation on the product's internal walls.
• Hot or humid weather will increase icing and condensation. This is normal and
not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid weather. >>>
The condensation will dissipate when the humidity is reduced.
Refrigerator/User Manual
21 / 22 EN
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