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Malfunctions often have simple causes
that you can remedy yourself using the
following overview. When in doubt, or
in the case of malfunctions not men-
tioned here, please contact your autho-
rized Customer Service.
Issue
The appliance
does not run.
Suction capacity
decreases / ab-
normal sound or
operating noise
which becomes
louder.
Troubleshooting guide
Possible causes
Battery is nearly empty.
The appliance is in danger of
overheating.
Dust container is full.
HEPA filter set is clogged.
With increasing aging, the capacity of
the battery will decrease even with
good care, so that even when fully
charged, the full run time is no longer
achieved. This is not a defect.
Solution
1. Charge the battery.
1. Check whether the dust con-
tainer is clogged.
2. Clean the dust container.
3. Switch the appliance on
again.
1. Check the dust container.
2. Empty / clean the dust con-
tainer, HEPA filter, and steel
net filter.
3. Check and clean the filter.
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