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Troubleshooting Tips... Before you call for service
Problem
Start status
indicator light
flashing
Dishwasher BEEPS
once every minute
(on some models)
Beeping at the end
of the cycle (on
some models)
Dishes and flatware
not clean
Spots and filming
on glasses and
flatware
49-4000218 Rev 2
Possible Cause
The door was opened or the
cycle was interrupted.
This is a reminder that your
dishwasher door has been
left open during operation.
It will continue beeping
until you press Start and
close the door.
This is normal. Dishwasher
will beep twice at the end of
the cycle.
Ultra-Fine Filter assembly
or Fine Filter is clogged
Low inlet water temperature
Water pressure is
temporarily low
Air gap or disposer clogged
High drain loop or air gap
not installed
Improper rack loading
Poor performing detergent
Extremely hard water
Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little or low performing
detergent
What To Do
Press the Start pad once and close the door within
4 seconds to start the dishwasher. Press and hold,
for 3 seconds, the Start pad a second time when the
dishwasher is running only if you wish to cancel the
cycle. If problem persists, call for service.
Press Start and close the door.
To turn off the double beep indicator (or re-activate it if
it was previously turned off), press the Heated Dry/Dry
Boost pad 7 times within 5 seconds. A triple beep will
sound to indicate the end-of-cycle beep option has been
turned on or off.
See the Care and Cleaning section.
Make sure inlet water temperature is correct (see the
USING THE DISHWASHER section). Turn on the
hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the
dishwasher and turn off the faucet. This ensures the
entering water is hot. Select Wash Temp Boost/High if
available.
Turn on a faucet. Is water coming out more slowly
than usual? If so, wait until pressure is normal before
using your dishwasher. Normal water pressure to the
dishwasher should be 20-120 psi.
Clean the air gap or flush the disposer.
Refer to the Installation Instructions for proper drain line
installation.
Make sure large dishware does not block the detergent
dispenser or the wash arms. See the Loading section.
Use high quality detergents such as
Platinum™ ActionPacs™ or
Automatic Dishwashing
Use high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse Aid
to prevent spots and prevent new film
build-up.
If water is extremely hard, a softener may be required.
Make sure water temperature is at least 120°F (49°C).
Load dishwasher as shown in the Loading section.
Make sure detergent is fresh.
such as
Cascade
Platinum™ ActionPacs™ or
®
Quantum
Automatic Dishwashing
®
Refill with high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse
Aid.
Make sure you use the proper amount of highly rated
detergent.
Cascade
®
Finish
Quantum
®
®
Detergent.
®
Finish
Jet-Dry
®
Use high quality detergents
Finish
Detergent.
Finish
Jet-Dry
®
®
®
®
®
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