Problem
Indicator light
blinking on work
Brush roller
tangled indicator
blinking
Air channel
blocked indicator
blinking
Dust sensor
malfunction
indicator blinking
WiFi indicator
is off
Battery indicator
blinking red on
work
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
Motor failure
The brush roller is blocked
The appliance is blocked, or full of
dust in filter and dustbin
1. The sensor inside the dustbin is
blocked
2. The dustbin is not installed
WiFi is not connected
Battery failure
24
Solution
Check the motor and cool it
down
Remove blockages
Remove blockages, clean the
filter and dustbin
1. Clean the dust on the inner
sensor
2. Install the dustbin correctly
Follow the in-app guide to
connect to WiFi
Remove the battery pack and
let it cool