en
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs
greatly from the set
value.
Displays do not
illuminate.
Temperature display
indicates "E..".
The light does not
function.
The frozen food is
frozen solid.
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Possible cause
Power failure; the fuse
has been switched off;
the mains plug has
not been inserted
properly.
Electronics have
detected a fault.
The LED light
is defective.
Appliance was open
too long.
Light is switched off
after approx. 10 min.
Remedial action
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
Connect mains plug. Check whether
the power is on, check the fuses.
Call customer service.
See chapter "Light (LED)" section.
When the appliance is closed
and opened, the light is on again.
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.