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TROUBLESHOOTING PROCEDURES FOR MONSOON DCBL
Issue
Cause
After installation,
1. The power source is not turned ON.
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board and control board wires are
disconnected.
4. The wires on control board are loose.
5. The switch board or control board is defective.
Light works, but
1. The blower wire is not connected.
blower is not
turning.
2. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
3. Damaged capacitor.
4. Blower molex plug pin is not making contact.
5. The blower is defective, possibly seized.
The unit is
1. The blower is not secure in place.
vibrating.
2. The liner is not secured in place.
3. Damaged blower wheel.
The unit is
1. A fi lter is not in the correct position.
whistling.
2. The duct pipe connections are not sealed or
connected properly.
The blower is
1. Defective LED bulb.
working, but the
2. The light bulb plug is disconnected.
lights are not.
The hood is
1. The liner might be hanging too high from the
not venting out
cook top.
properly.
2. Wind from an opened window or opened
doors in the surrounding area are affecting the
ventilation of the liner.
3. Blockage in the duct opening or duct work.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
Filter is vibrating. 1. Filter is loose.
2. Spring clip is broken on the fi lter.
RF Remote
1. Battery is dead.
control does not
2. Poor communication with the liner.
work
3. RF remote lost communication with the liner.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wires between the switch board
and control board are connected properly.
4. Make sure the wires on the control board are
connected properly.
5. Change the switch board or control board.
1. Make sure the blower wire is plugged into the
molex connector.
2. The blower will function properly after the
thermally protected system cool down.
3. Change the capacitor.
4. Disconnect the blower molex plug, check pins
inside plug to see if pin is pushed inside the
plug too far. Reseat pin if needed.
5. Change the blower.
1. Tighten the blower in place.
2. Check the installation of the liner.
3. Change the blower.
1. Adjust the fi lters until the whistling stops.
2. Check the duct pipe connections to be sure all
connections are sealed properly.
1. Change the LED bulb.
2. Connect the light bulb plug.
1. Adjust the distance between the cook top
and the bottom of the liner within 26" and 36"
range.
2. Close all the windows and doors to eliminate
outside wind fl ow.
3. Remove all the blocking from the duct work or
duct opening.
5. Change the ducting to correct size.
1. Adjust or change the fi lter.
2. Change the spring clip.
1. Replace battery with type A23 12v.
2. Remote control must be within 15 ft of liner.
3. Reset liner and remote by switching power off
at the circuit breaker for 5 minutes. Perform
remote synchronization process on page 17.
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