shark WV200EU Instructions page 16

TROUBLESHOOTING - CONT
The Cordless Handheld Vacuum Cleaner will not operate.
• The battery needs to be recharged.
• Try using a different electrical outlet to charge.
• The battery is damaged and needs to be replaced.
The Cordless Handheld Vacuum Cleaner will not pick up debris or
suction is weak.
• The dust cup is full. Empty the dust cup.
• The filter needs cleaning or replacement. Clean or replace
the filter.
• The battery needs to be recharged.
• The filter screen is clogged and needs cleaning. Open dust cup
and clean filter screen.
Dust is escaping from the Cordless Handheld Vacuum Cleaner.
• The filter is not installed correctly. Remove filter, then reinstall.
• The dust cup filter has a hole or a puncture and needs to
be replaced.
• The dust cup is not installed correctly. Remove dust cup,
then reinstall.
I dropped my unit and the dust cup fell off.
• To reinstall, slide the tab on the dust cup into the slot on the
bottom of the nozzle until it clicks into place.
REGISTER YOUR PURCHASE
registermyshark.com
Scan QR code using mobile device
TECHNICAL SPECIFICATIONS
Battery Voltage: 10.8V
Motor Watts: 115W
Amps: 10.6A
TWO (2) YEAR LIMITED GUARANTEE
When you buy a product in Germany as a consumer, you get the benefit of legal rights relating to the quality of the product (your "statutory
rights"). You can enforce these statutory rights against your retailer. However, at Shark we are so confident about the quality of our products (the
"Products") that we give you an additional manufacturer's guarantee of up to two years. This guarantee only applies to the Product if it is bought
in new and unused condition. These terms and conditions relate to our guarantees only – your statutory rights as a buyer are unaffected. Please
note that the 2 year guarantee is available in all EU countries and in the UK if it stops being an EU country during the guarantee term.
The conditions below describe the prerequisites and scope of our guarantees which are issued by SharkNinja Germany GmbH, Kurt–Blaum–Platz
8, 63450 Hanau (Germany) ("us", "our" or "we"). They do not affect your statutory rights or the obligations of your retailer and your contract with
them. The same applies if you have purchased the product directly from Shark.
Shark® Guarantees
Our customer service helpline (0800 000 9063) is open from 9.00am to 6.00pm Monday - Friday. It's free to call, and you'll be put straight through
to a Shark representative. You'll also find online support at www.sharkclean.eu.
How do I register my guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you'll need the following information about your machine:
• Model no.
• Serial Number (only if available)
• Date of purchase of the Product (receipt or delivery note)
To register online, please visit www.sharkclean.eu.
IMPORTANT
• The guarantee covers your Product for 2 years starting on the date of purchase.
• Please keep the receipt at all times. Should you need to use your guarantee we will need the receipt to verify the information supplied to us is
correct. The inability to produce a valid receipt will invalidate your guarantee.
What are the benefits of registering my guarantee?
When you register your guarantee, you can choose to receive our newsletter containing tips, advice and competitions. Hear the latest news about
new Shark technology and launches. If you register your guarantee online, you'll get instant confirmation that we've received your details.
For details of our privacy policy please visit www.sharkclean.eu.
How long are our Products guaranteed for?
Our confidence in our design and quality control means that your Product is guaranteed for a total of two years.
What is covered by the guarantee?
Repair or replacement (at Shark's discretion) of your Product, including all parts and labour in case of any defect in design, materials and
workmanship (including transport and shipping costs). Our guarantee is in addition to your legal rights as a consumer.
What is not covered by the guarantee?
• Blockages – For details of how to unblock your vacuum cleaner, please refer to the Instructions.
• Normal wear and tear of parts which require regular maintenance and/or replacement to ensure the proper functioning of your unit.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in
accordance with the Shark® Instruction Manual supplied with your machine.
• Use of the vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark® Genuine Components.
• Faulty installation (except where installed by Shark®).
What happens when my guarantee runs out?
Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair
their vacuum cleaner after the guarantee has elapsed. In this case please contact our free phone customer service help line and ask about our
guarantee program, on 0800 000 9063.
Where can I buy genuine Shark spares and accessories?
Shark spares and accessories are developed by the same engineers who developed your Shark vacuum cleaner. You'll find a full range of Shark
spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu.
Please remember that using non-Shark spares may invalidate your manufacturer's guarantee. However, your statutory rights are unaffected.